CDWinder Licensing Questions


I still haven't received my license key, what is going on?


Most likely, we cannot send you emails. Today, there are so many filters and who knows what that email is not as reliable as it once was. (especially with providers like comcast...)

So if you are waiting for a reply from us, but not getting any, it is either your email provider blocking our mails, or any filter in your mail application. (There have been a few cases where the email address was simply misspelled, please check that also)

To get around this, either send us a different email address we could use, or a fax number, or make sure we have your postal adress, so if all fails, we can send the license key by mail.


I have only received a temporary license key?


When you purchase a CDWinder license using our reseller Kagi, you receive an email with an confirmation of your order. As a service for you, this email already contains a temporary CDWinder license key, so you can start using CDWinder immediately.
You will receive your own final license key in the five business days following that purchase directly from us, in a second email.
Please make sure that you did not block the "cdwinder.de" domain in your mail server, see above!


I have purchased CDWinder with PayPal, when will I get my license key?


After the successful PayPal transaction, you should see a web page telling you that we will deliver your license key by email within five business days.
If you still haven't received your key atfer five business days, please see above...


How do I enter my License Key into CDWinder?


If you are not yet using any CDWinder License key, you will be greeted with a Welcome window every time you launch CDWinder. In that window, just enter your new License key. That is all.

If you are already using a different or temporary license, please use the "Registration" command in the Help menu of CDWinder.